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Knowle House Surgery

Tel:  01752 705090     (Lines are open from 08:00 – 18:00 Monday to Friday).

Tamerton Surgery

Tel:  01752 705090 (Lines are open from 08:00 -1800 Monday to Friday

Home Visits

Home visits are made on completion of morning surgeries, in cases of genuine medical need. Please telephone before 10:30 whenever possible and be prepared to give medical details to the receptionist.

Emergencies will of course be visited at any time.

Reception Information

The staff behind the reception desk will assist you in making emergency and routine appointments to see your doctor, undertake repeat prescriptions, answer numerous and varied questions and offer help and assistance at all times.   

The receptionist is trained to ask questions regarding the reason for your appintment ; this is so that you can receive the most appropriate medical care and help the doctor prepare for your appointment. 

It is a legal requirement that confidentiality of patient’s records is maintained at the highest level, by all staff.

We respectfully request that you treat all staff with the same courtesy with which you would expect to be treated yourself. Any patient being abusive or aggressive to staff in any way will be removed from the practice register without hesitation in the line with NHS zero tolerance policy.

Cancel an Appointment

If you no longer need, or cannot keep an appointment, please let us know so someone else can be seen in your place.

Failure to attend booked appointments

If patients fail to attend a booked appointment 3 times in the same year without a good cause, the practice will consider the removal of that patient from the list.

Late For Your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

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Sign Up for SMS Reminders

Please email to sign up for text message services

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Extended Practice Opening Hours

A small number of clinic times are available by appointment only between 18:30 and 20:30. If these appointments are more convenient for you, please ask at reception. Please be aware that no telephone service will operate during these hours. 

Improved Access for Patients Across Devon

Routine evening and weekend GP appointments are now available.  

Please call 01392 822354 to book an appointment.

Opening Times

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