Welcome to Knowle House Surgery
At Knowle House Surgery in Crownhill the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
NEW COMPUTER UPDATE
As you may well be aware the practice has made the decision to change the clinical computer system to enhance our patient care.
The project comes in two parts. The first part is the ‘no data week’. This is a week when we need to revert back to a paper system while the new company migrates all the clinical information from the old system to the new. The second week is the ‘go live week’ when we need to get used to using the new system. This was originally set up for the week commencing 14th September 2015.
To facilitate this we tried to restrict forward booking and asked our patients if they would kindly book on the day during this extremely demanding time. Hopefully this explains why our patients have found some difficulties booking appointments over the past couple of weeks.
UNFORTUNATELY just as we were about to start, a problem with migrating allergy information was found and it was considered unsafe to switch over at this present time.
The consequence of this is that we have now been told that we are unable to move to the new system until November 2015.
I would like to apologise for all the recent inconvenience caused to our patients and thank everyone for their patience and understanding.
The down side to the postponement is that we will need to carry out the same day booking system again in November and as soon as we have the date I will endeavour to inform you further.
Thank you once again for understanding.
The practice now offers an online appointment booking and prescription ordering service called The Waiting Room. You must register your email address with the surgery to take part in this service. If you have already provided your email address then you can book an appointment or order your repeat medication by clicking on the link below:
FRIENDS & FAMILY TEST
Please leave us your feedback at www.iwantgreatcare.org
(Site updated 21/09/2015)